Acceptance of Terms

Welcome to our website. By accessing or using this website (the “Site”) and our services, you agree to be bound by these Terms of Use (“Terms”). If you do not agree with any part of these Terms, you should not use the Site or services. We may update these Terms from time to time by posting a new version on the Site, and the revised Terms will be effective from the time of posting. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

Age Verification

Our Site and services are intended for use by adults only. By using the Site or our services, you affirm that you are at least 18 years old and legally competent to agree to these Terms. If you are under 18, please do not use our Site or provide us with any personal information. We do not knowingly solicit or collect information from individuals under the age of 18.

Operating Address

We operate our business from our offices in Spain. Our operating address (and principal place of business) is: Calle del Balandro, 39, Barajas, 28042 Madrid, Spain. All services are provided from, and our Site is managed in, this location. We provide our full company name, contact email, and physical address in accordance with legal requirements for online service providers.

Permissible Use of the Site

You agree to use our Site and services only for their intended purposes and in compliance with all applicable laws and regulations. When using the Site, you agree not to:

• Violate any law or regulation, or use the Site for any unlawful purpose (such as engaging in fraud, harassment, or defamation).

• Infringe or misappropriate the intellectual property or privacy rights of the company or any third party.

• Attempt to gain unauthorized access to any accounts, networks, or systems associated with the Site, or interfere with the normal functioning and security of the Site.

• Use the Site to transmit any harmful or malicious code, spam, or unsolicited communications.

• Use any automated system (such as bots, scrapers, or spiders) to access the Site in a manner that sends more requests to our servers than a human can reasonably produce, or otherwise interfere with the Site’s infrastructure.

We reserve the right to terminate or restrict your access to the Site and services if we believe, in our sole discretion, that you have engaged in any prohibited conduct or violated these Terms.

Intellectual Property

All content on the Site, including text, graphics, logos, button icons, images, audio clips, and software, is the property of GIZBAR CONSULTING S.L. or its content suppliers and is protected by intellectual property laws. This includes our trademarks, trade name, and any logo or service name (“Gizbar” and related marks). You are authorized to view and make a reasonable number of copies of the content for your personal, non-commercial use only. However, you must not:

• Reproduce, distribute, modify, or create derivative works of any Site content without our prior written consent.

• Remove any copyright, trademark, or other proprietary notices from materials on the Site.

• Use any of our trademarks or domain names without express permission.

Any unauthorized use of the Site’s content or intellectual property rights may result in termination of the limited license granted by these Terms and may violate applicable laws.

Privacy and Cookies

Your use of our Site is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal data. We use cookies and similar tracking technologies on our Site to improve user experience and for analytics. By using the Site, you consent to our use of cookies as described in our Privacy Policy. Please review the Privacy Policy to understand our practices. If you have any privacy-related questions, you can contact us as outlined in the Privacy Policy.

Refund and Dispute Policies

Refunds: We are committed to customer satisfaction and comply with applicable consumer protection laws. If you are purchasing services as a consumer (not as a business), you generally have a legal right to cancel your contract or order within 14 days of the date of conclusion (or receipt of goods/service) without giving any reason. This 14-day “cooling-off period” is provided in accordance with EU consumer protection law. To exercise this right of withdrawal, you must inform us of your decision to cancel within the 14-day period. We will then refund any payment received for the order in a timely manner, once any goods (if applicable) are returned.

Please note that certain exceptions to the 14-day cancellation right may apply under the law (for example, if a service has been fully delivered with your consent before the period ends, or for custom-made goods). We will inform you if any such exception applies to your purchase. Outside of the rights provided by law or explicitly agreed in a contract, our general policy is that refunds are not provided once services have been rendered or access to digital content has been fully granted, except where required by applicable law. If you believe you are entitled to a refund or have an issue with the service, please contact us to discuss the matter – we will review requests on a case-by-case basis in line with your legal rights and our contractual obligations.

Dispute Resolution: We sincerely hope to resolve any concerns or disputes through our customer support channels. If you have a complaint or dispute, we encourage you to contact us first to seek an amicable resolution. You can reach us using the contact information provided below, and we will do our best to address your issue promptly and fairly.

In the event that a dispute cannot be resolved informally, the following terms will apply: These Terms and any disputes arising out of or related to them or the use of the Site or services are governed by the laws of Spain. By using our Site or services, you agree that any dispute that cannot be resolved amicably shall be subject to the exclusive jurisdiction of the courts of Spain. (If you are a consumer residing in an EU country, you may also be entitled to rely on any mandatory consumer protection laws and dispute resolution forums in your country of residence, and nothing in these Terms will deprive you of those protections.)

Nothing in this “Refund and Dispute Policies” section is intended to limit or exclude any statutory rights or remedies you have under law. We abide by all applicable consumer protection laws, so if any provision of these Terms is inconsistent with such laws, those laws will prevail to the extent of the inconsistency.

Company Contact Information

If you have any questions, concerns, or feedback regarding these Terms or our services, or if you need to contact us for any reason (including to lodge complaints or requests), please use the following contact information:

• Name: Gizbar Consulting S.L.
• Company Number: B22819205
• Address: C. del Balandro, 39, Barajas, 28042 Madrid, Spain
• Email: contact@gizbar.tech

We will make our best effort to respond to inquiries promptly. For formal notices or legal correspondence, please send communications in writing to the postal address above.