Unmatched call quality and reliability
Our global infrastructure and reliable technology stack delivers the highest quality of service through proven cloud architecture, robust telephony infrastructure, and continuous network expansion – monitored and supported 24/7.
High-quality, global business phone coverage
Gizbar invests in continuous network expansion and works with leading private carriers to deliver crystal-clear call quality around the world so that your customers can always reach you.
Built-in redundancy and resiliency
Our network of distributed data centers, automatic scaling, and robust failover mechanisms ensure that calls stay connected even during peak seasons and challenging conditions. This level of reliability supports over 20,000 global businesses.
Designed for current and future needs
We use industry standard tools and processes to maintain our global system uptime and ensure that our core technology is regularly updated to meet current and future customer demands of our platform.
More clarity, less guesswork
For admins & IT operations
Get the data you need to investigate, troubleshoot, and resolve network quality issues for impacted users efficiently.
For front line agents
In-app notifications alert you to network, headset and infrastructure issues so you can make adjustments quickly.
Take control over your Call Quality
Noise Cancellation
Reduce background noise especially in crowded environments
Noise Cancellation
Reduce background noise especially in crowded environments
Network Diagnostics Dashboard
Monitor network performance and affected users
In-app Notifications
See alerts when your network connection is unstable
Roaming Locations
Select the nearest media server from 12 points of presence
Audio Bitrate
Optimize for the best sound quality on your available network
24/7 global customer support
Gizbar’s customer support and success teams are based in offices across the world including NYC, Paris, New Delhi, and Sydney. Dedicated onboarding managers are also available for larger teams.
Grow your expertise
Gizbar Learning Lab provides multi-language courses and certifications to train and support your teams at scale. Find additional customer education and robust documentation in the Gizbar Knowledge Base.
Security
Keep your personal and company information secure and private. Gizbar utilizes comprehensive security controls and mechanisms based on the latest industry and security standards.
Two-Factor Authentication (2FA): Add an extra layer of protection against unauthorized access
SAML Authentication: Secure your login process with Single Sign-On (SSO)
Call Recordings: Ensure privacy with secure recordings, including pause / resume capabilities
Encryption: Sensitive customer data is encrypted both in transit and at rest