Hello Gizbar
A powerful communication and intelligence platform designed to help you impress customers with every conversation.
Communicate with confidence
Stop using personal numbers for business
Create local, freephone, and international phone numbers in just a few clicks (without needing IT). Or, port existing ones to bring your own.
Fluid conversations across calls and texts
Carry thousands of simultaneous calls and texts on the same number — all with the same outstanding quality.
Committed to quality
Gizbar puts the audio quality controls in your hands so you can connect confidently and clearly with your customers.
A mute button when you need it
All the features you’d expect in a business phone - hold, keypad, transfer - and so much more.
International Numbers
Claim local and international numbers in a whole host of countries.
Business Text Messaging
SMS and MMS: easily chat with customers, however they want.
Call Recordings
Record your calls to monitor call quality and guide coaching.
Business Phone Apps for Mobile
All your favorite Gizbar features in the palm of your hand.
Keep customers at the heart of your business
Less repetition, more customer satisfaction
Customers are happier when they don’t have to repeat themselves. Have one, cohesive conversation across multiple reps and channels.
Customer context, exactly when and where you need it
Instantly grasp the essence of a conversation with account details and interaction history available at your fingertips.
Instant insights and log conversations automatically
Gizbar integrates with 100+ CRMs, help desks, and more, so conversation activity gets logged with all your other customer data.
Less jumping between tabs
Take calls, exchange texts, access call recordings, and see missed calls or voicemails — all in one place, around the customer.
Shared Inbox
Organise all of your conversations that need a follow-up.
Interactive Voice Response (IVR) menu
Point your customers in the right direction, every time.
Business Hours
Let your customers know when you can receive calls.
Call Tags & Disposition Codes
Add tags to give context, so follow-ups are smart and smooth.
Turn conversations into business intelligence
Real-time metrics that matter to your business
With Gizbar, team leaders can instantly assess the situation live, pinpoint issues, and solve customers’ problems faster.
Reports to track your inbound and outbound goals
Identify the best times to make calls to increase connection rates, monitor where you stand with your SLA, and troubleshoot missed calls more efficiently.
Avoid unexpected surprises
Always have an answer for how performance is trending. Evaluate individual or team metrics, and spot outliers to investigate.
Know exactly how a call was handled
Investigate call routing rules and review agent availability with a step-by-step overview of inbound calls.
Live Monitoring
Track and manage your team’s call activity and coach in real time.
Analytics
Wait times, call volumes, missed calls and more – all in one place.
Analytics+
Advanced filtering and granular data for more in-depth reporting.
Call Timeline
Get the full picture on an inbound caller’s journey.
More productivity. More insights. Powered by AI.
Effortless, uninterrupted dialing
Start making calls with just one click. Gizbar can identify phone numbers on your prospect’s website, or you can import a list of numbers and dial automatically without interruption.
Delight customers with AI-powered context
Get up to speed quickly with AI-generated snapshots of past conversations: No more asking customers to repeat themselves!
Review calls twice as fast
Quickly identify calls that need your attention with AI-generated call summaries, text search, and sentiment analysis.
Know what’s trending on your phone lines
See the volume of keyword mentions across calls to understand customers’ priorities. Search for keywords and phrases, and cut through the noise.
Power Dialer
Speed up your calling with automatic power dialing.
Voicemail Drop
Save time with pre-recorded voicemails, sent in one click.
AI Call Summaries
Review calls twice as fast with automatic summaries.
AI Trending Topics
Reduce your review time with a bird’s-eye view of key call themes.